Jun 27, 2023Revolutionize Customer Support Efficiency with AI-Driven Email TriageIn un upcoming webinar hosted by MCRA Member, Ushur, we will hear how Unum was struggling with high email volumes...
Jun 21, 2023An Alternative to Home Health: The Need for Certified Wound Care Specialists in the HomeAn Alternative to Home Health: The Need for Certified Wound Care Specialists in the Home
Jun 20, 2023Over 1 Million People in 20 states have been disenrolled from Medicaid since April 1, 2023Over 1 Million People in 20 states have been disenrolled from Medicaid since April 1, 2023
May 15, 2023Four Simple Strategies to Reduce Return Mail for Health PlansThere are four simple strategies businesses can apply to reduce the amount of return mail received.
Apr 27, 2023UshurX: Prepackaged Healthcare and Insurance Solutions to Deliver Fast Time to ValueUshur announced UshurX, a line of prepackaged solutions focused on solving the most common customer engagement issues in healthcare...
Mar 29, 2023The Impact of Electronic Noticing in the Government SpaceCommand Direct hosted a MCRA Workshop for members: The Impact of Electronic Noticing in the Government Space