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Viewpoints Blog
Through Member collaboration, MCRA helps drive performance improvements, deliver exceptional service, transform care, and champion the health and wellbeing of the communities we collectively serve.
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INDUSTRY INSIGHTS
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Revolutionize Customer Support Efficiency with AI-Driven Email Triage
In un upcoming webinar hosted by MCRA Member, Ushur, we will hear how Unum was struggling with high email volumes...
Jun 27, 2023
Interoperability Roundtable: Provider Data & the Member Experience
Leap Orbit is joined by Barry Volin, CEO of MCRA, for a discussion on how provider data affects the member experience, and why this is becom
Feb 8, 2023
Interoperability Roundtable: Provider Data & the Member Experience
Leap Orbit will be joined by Barry Volin, CEO of MCRA, for a discussion on how provider data affects the member experience. Register for the
Jan 24, 2023
Upcoming Event: Medicare Star and QA Summit
MCRA Member Inspire Innovations will be moderating a panel discussion at the upcoming Medicare Star and Quality Summit, December 5th-7th
Sep 2, 2022
Medicare Innovation 2022 - Panel Discussion | Complaints, Appeals and Grievances
MCRA and Emblem Health discuss the shift the Medicare Advantage CMS Stars Program to a greater emphasis on Member experience.
Aug 3, 2022
Upcoming Event: Medicare Advantage Leadership Innovations Conference
MCRA Member Inspire Innovations will be moderating a panel discussion at the upcoming Medicare Advantage Leadership Innovations Conference,
Jun 27, 2022
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