SERVICES PROVIDED TO THE MANAGED CARE INDUSTRY:
Home Delivered Meals
LiveWell with Traditions provides service to members receiving meal benefits for post-hospital discharge, chronic care, wellness, or Long Term Services & Support (LTSS) programs.
Why LiveWell with Traditions?
With over 50 years of experience providing meals for seniors and 50+ distribution centers serving 647 clients, LiveWell and its affiliates had a 98.8% retention rate for its business for 2023, underlying the excellent service and quality delivered.
Products/Services:
LiveWell’s high touch service model, unmatched distribution network, experienced team, and operational integrity form the foundation for a superior meal benefit experience. LiveWell was custom built for Medicare Advantage to provide delicious meals of exceptional quality and achieve positive health outcomes for members, while reducing costs to the Plan.
Their unrivaled distribution network of 800+ vans & drivers, operating out of 50 distribution facilities across the country, offers more than four times as many distribution sites as the two largest MAO meal benefit vendors combined. LiveWell & Community Meals is the largest provider of senior meals in the country, producing and delivering 125 million meals annually to seniors.
Their scale heightens production and procurement efficiencies, maximizing cost savings. LiveWell’s high touch delivery model is tailored for member engagement and satisfaction, optimizing CAHPS/Stars. Their proprietary technology platform is highly secure and designed with features to prevent material breaches as recently experienced in the industry, utilizing data encryption at rest and data storage on the same cloud storage as the FBI/CIA/NSA (AWS GovCloud). The software is specifically designed for Medicare Advantage to exceed HIPAA/HITECH compliance requirements and achieve HITRUST Certification. In addition, the platform offers multiple secure data exchange options and customizable, detailed H-Plan based reporting.
