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Viewpoints Blog

Through Member collaboration, MCRA helps drive performance improvements, deliver exceptional service, transform care, and champion the health and wellbeing of the communities we collectively serve.

Ushur joins MCRA as a member!

MCRA is thrilled to welcome Ushur as a new member. Ushur offers a differentiated and proven AI-powered Customer Experience Automation™ (CXA) platform built to intelligently automate entire customer journeys end to end.


Ushur is a HIPAA-secure, no-code, omni-channel Customer Experience Automation platform for better customer experiences B2B and B2C, serving worldwide.


Learn more about Ushur:



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